Last updated: 7 May 2026
1. Data controller
The controller responsible for processing personal data within the meaning of the EU General Data Protection Regulation (GDPR) is:
Qompass Solutions GmbH, represented by its managing director Dr. Carsten Schröder, Kurfürstendamm 28, 10719 Berlin, Germany.
Email: info@qompass-solutions.com
You can reach our data protection contact at the same address or email address.
2. Scope
This policy applies to processing carried out in connection with our websites, applications, communication channels, and contractual relationships relating to No-Stress-Trading. Details about specific processing activities are set out below.
3. Categories of data
Depending on how you interact with us, we may process the following categories of personal data:
We do not intend to process special categories of data under Article 9 GDPR unless you voluntarily send such information (for example in a free-text message). Please avoid submitting unnecessary sensitive information.
- Master and contact data (e.g. name, email address, language preference)
- Contract and billing data if you purchase a subscription or service
- Technical and usage data (e.g. IP address in truncated form where feasible, device/browser type, timestamps, approximate region derived from IP)
- Communication content that you send to us (e.g. support requests)
- Account credentials if we operate authentication (hashed passwords or delegated authentication tokens)
4. Purposes and legal bases
We process personal data only where permitted by law. Typical purposes and legal bases include:
Where processing is based on consent, you may withdraw consent at any time with future effect. Withdrawal does not affect the lawfulness of processing before withdrawal.
- Providing the website and digital services (GDPR Art. 6(1)(b) contract or steps prior to a contract; Art. 6(1)(f) legitimate interests in operating a secure and reliable service)
- Processing payments and fulfilling subscriptions (Art. 6(1)(b))
- Security, abuse prevention, fraud detection, and improving reliability (Art. 6(1)(f))
- Responding to enquiries (Art. 6(1)(b) or Art. 6(1)(f))
- Compliance with legal obligations such as tax or commercial record-keeping (Art. 6(1)(c))
- Analytics or optional cookies where applicable (Art. 6(1)(a) consent — see our Cookie Policy)
5. Cookies and similar technologies
We use cookies or similar technologies where necessary for the operation of the site or, where applicable, based on your consent. For details on categories, storage duration, and choices, please read our Cookie Policy.
6. Recipients and processors
We share personal data with providers who process data on our instructions (processors), such as hosting, email delivery, payment services, or IT security vendors. Processors are bound by contracts that meet GDPR requirements.
Where we are legally obliged to do so, we may disclose data to public authorities.
7. Transfers outside the European Economic Area
If personal data is transferred to countries without an adequacy decision, we implement appropriate safeguards under GDPR Chapter V (for example EU Standard Contractual Clauses) unless a specific derogation applies.
8. Storage duration
We retain personal data only as long as necessary for the purposes described, unless longer retention is required by law. Criteria include whether you still have an active relationship with us, statutory limitation periods, and legal retention duties (for example for invoices).
9. Your rights
Subject to applicable law, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection where grounds exist.
Where processing is based on consent, you may withdraw consent at any time.
You also have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for Berlin is the Berlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragte für Datenschutz und Informationsfreiheit).
10. Automated decision-making
We do not use automated decision-making within the meaning of Article 22 GDPR in connection with the marketing website by default. If this changes in a way that affects you materially, we will provide separate information.
11. Changes
We may update this Privacy Policy when our processing activities or legal requirements change. The current version will always be published on this page with an updated date.